Question about Questions Regarding Purchase What do I do if the program doesn’t accept my license code?
Answer
When entering the license code, please pay attention to the following:
- Exact spelling is important – that includes case sensitivity!
- Carefully recheck the information you entered upon purchase. Maybe a typo occurred. It is important that the information you provided when purchasing the program (name and e-mail address) match the information you enter in the program.
- If you checked the information you provided and still are unable to activate the software, please contact out service team indicating your name and the e-mail address you provided when purchasing the program.
