The official website for The Settlers of Catan

Question about Questions Regarding Purchase Who can I contact if a problem with the purchase transaction occurs?

Answer

If you have purchased the download version via this website and encounter payment or billing problems, please contact our partner Share-it. Share-it is also the party you enter into the purchase agreement with.

In case of purely technical questions, please contact our service team. Unfortunately, though, we cannot answer billing questions via this address.