The official website for The Settlers of Catan

Question about Questions Regarding Purchase When I try to buy the game, my e-mail address is rejected and I cannot make the purchase. Is there another way to buy it?

Answer

“Catan - Cities & Knights” is distributed online by Share-it on our behalf. Share-it rejects e-mail addresses from certain free e-mail providers. This is a precautionary measure, as Share-it observed a comparatively higher rate of online purchase abuse from these e-mail domains. However, if you have a paid e-mail account with a provider who also offers free e-mail accounts, Share-it can not distinguish whether your account is paid or free.

In this case, you can always place your order by phone. There are actually two customer services, one in the United States of America and one in Europe. You may contact the US customer service in English, while European support is available in German, English, French, Italian, Spanish, or Portuguese.

Customer Service USA (Language: English)

  • Share-it - Digital River GmbH
    c/o Digital River Inc.
    9625 West 76th Street, Suite 150
    Eden Prairie, MN 55344, USA

  • Phone: +1 952 646-5747 (for calls from outside the U.S.) or +1 800 903 4152 (for calls from inside the U.S.)
    Fax: +1 952 646-4552

Customer Service Europe (Languages: German/ English/ French/ Italian/ Spanish/ Portuguese)

  • Share-it - Digital River GmbH
    c/o Digital River Ireland Ltd.
    Unit 153
    Shannon Free Zone West
    Shannon Co. Clare
    Ireland

  • Phone: +49 221 31088-20
    Fax: +49 221 31088-29

To order, please specify both the exact product name and the product number:

  • Catan - Cities & Knights [#300281486]

Please click here to read more about ordering by phone